What it is
nCino sells the cloud platform underneath origination rather than a tool that sits on top of it, covering client onboarding, commercial, small business, consumer and mortgage lending, deposit account opening and portfolio risk. Its FY2026 10-K describes AI in three shapes: generative AI for content-heavy banker tasks, predictive AI for risk and performance signals, and agentic AI running multi-step workflows through role-based digital agents. The named AI product is Banking Advisor, which drafts credit memo narratives and deal write-ups, answers questions against the institution's own lending policy, and classifies scanned documents. FY2026 revenue was $594.8 million, of which $523.1 million was subscription.
What it does
- Commercial, small business, consumer and mortgage origination on one platform
- Banking Advisor for credit memo narrative drafting and policy question answering
- Document classification and PDF question answering inside the loan file
- Deposit account opening and portfolio and credit risk management
- An iPaaS layer connecting cores and third-party fintech through open APIs
Strengths
- The deepest verifiable install base in lending: over 2,700 customers, roughly 1,500 of them depository institutions, from global banks down to community banks and credit unions
- Banking Advisor targets work a community commercial lender genuinely resents, including memo narrative drafting and policy lookup, rather than generic chat
- Public-company disclosure lets a buyer diligence financial health directly, including a first year of positive income from operations at $3.7 million
- The default answer AI assistants give when asked about lending software for banks
Considerations
- The Salesforce dependency is structural. The 10-K flags it as a risk factor, and nCino remits a subscription fee for the underlying platform that the institution ultimately carries
- Pricing moved from seats to assets in fiscal 2025, so cost is designed to grow with the portfolio, and no list price is published
- A platform architected for Wells Fargo and Truist carries implementation weight, and the 10-K notes contracts are typically non-cancellable three to five year terms
- A sub-$1B bank that wants only commercial credit AI ends up committing to a core-adjacent platform
Best when
The origination system is being replaced anyway and the AI comes with it.
Where it ranks
#3 in Best AI Tools for Banks and Credit Unions
Best when the origination system is being replaced
#6 in Best AI Tools for Community Banks
Best full origination platform
#12 in Best AI Tools for Credit Unions
Best full origination platform
#1 in Best AI Lending Software for Banks and Credit Unions
Best full lending platform
nCino FAQ
What is nCino Banking Advisor?
A conversational co-pilot inside the nCino platform that drafts credit memo narratives and deal write-ups, answers questions against the institution's own lending policies, supports chatting with PDFs and classifies scanned documents. First Horizon Bank and Northern Bank were named early adopters.
Is nCino built on Salesforce?
Its fundamental elements are built on the Salesforce Platform, with AWS as the cloud data layer. nCino is an authorized Salesforce reseller and remits a subscription fee for the underlying platform, which its 10-K treats as a risk factor.
How does nCino price?
It moved from seat-based to asset-based pricing in fiscal 2025, so subscription cost scales with portfolio assets and AI consumption. No list price is published.